Employment

Join the WCC Team


Current Job Openings


Early Morning Group Fitness Instructor

Group Exercise Instructor needed for early morning times.  Must hold a valid national certification, have a valid, current CPR certification, and be experienced.

Please forward credentials and contact information to Fitness Director, Diane Davis via email at fitness@westboroughcc.com or by mail to:

Diane Davis

Westborough Fitness Center

631 S. Berry Road

Saint Louis MO 63122-4858

 

Fitness Service Associate

Job Description
The primary function of the service associate is to greet and service members in a professional, upbeat manner that is encouraging, supportive, and knowledgeable.  Service Associates must have excellent communication skills and provide the members with superior customer service.  Staff will be responsible for greeting all members upon arrival, assisting in setting up the member for any of the services available to them such as babysitting, personal training, group exercise or massage therapy.  Service Associates will be responsible for answering the phones and selling members items as desired.  Service Associates are also responsible for staffing the playroom when member need arises.  In the playroom, the staff is expected to entertain and keep the children safe and occupied while their parents are exercising, dining, playing tennis, or having a golf lesson.  

Essential Duties
  • Greeting all visitors to the fitness facilities.  Inquire about their needs for their visit – attend to their needs in a timely and efficient manner.
  • Being fluent in all services provided in the facility – including personal training, massage therapy, group exercise and child care.  Be knowledgeable in pricing and how to schedule appointments.
  • Proficiency on computer system and member account charges protocol.
  • Daily administrative work – filling out necessary forms, making copies, assisting director as needed.   
  • Answering the phones in a professional, polite manner.  Attending to the members request in a timely and efficient manner.  Communicating with fellow service staff members about member needs.
  • Ensuring that members check in to the facilities, fill out the appropriate paperwork as needed, and are billed for the services that they use.
  • Verifying club guests and assess appropriate guest fees.
  • Familiarity with trouble shooting customer complaints/follow up. Communicate complaints and suggestions to director.
  • Assisting in cleaning chores and maintenance of physical site as directed.
  • Stocking and upkeep of all items – office supplies, locker room supplies, etc. 
  • Communicating as needed when supplies are low and need to be re-ordered.
  • Supervising the fitness facilities including rule and safety enforcement.  Report any safety issues to the director immediately.
  • Wearing the prescribed uniform and keeping a neat and clean appearance in accordance with the employee manual regulations at all times.
Job Requirements/Compensation

Previous employment at front desk preferred. Must have good communication, organizational and service skills; be energetic, upbeat, and people-oriented.  Must be CPR/AED certified or willing to get this upon hire.
 

Hours

Shifts vary, staff must be available for early AM hours, PM and weekends.
 

Reports to

Fitness Director
 

Please forward credentials and contact information to Fitness Director, Diane Davis via email at fitness@westboroughcc.com or by mail to:

Diane Davis

Westborough Fitness Center

631 S. Berry Road

Saint Louis MO 63122-4858


 



How to Apply

Please click here for our Application for Employment. 


Additional Forms:
Voluntary Applicant Data
Employment Eligibility Verification

Applications may be submitted to the Club by fax, email, or in person during normal office hours, Monday through Friday between 9am and 5pm.

Westborough Country Club
631 South Berry Road
Saint Louis, Missouri 63122

E: administration@westboroughcc.com
T: (314) 968-5333
F: (314) 968-5336